Privacy Policy

How LiveWise collects, uses, and protects your information. Plain language, no surprises.

Effective date: November 14, 2026

LiveWise Insurance Services (“LiveWise,” “we,” “our,” or “us”), a service of Accredited Future, Inc., is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit livewiseinsurance.com, contact us, or use our services.

1. Information we collect

A. Personal information you provide

Name, mailing address, phone number, and email address
Date of birth and, only when required to process an application, Medicare number or Social Security number
Insurance and financial information, including current policy details, doctors, prescriptions, and pharmacy, used to compare plans
Employment and retirement details used for insurance planning

B. Information collected automatically

IP address, browser type, and device information
Website usage data collected through cookies and analytics tools (for example, pages visited and time on page)

2. How we use your information

To provide, personalize, and improve our insurance services
To prepare plan comparisons, process applications, and service existing policies
To respond to inquiries and provide customer support
To send appointment reminders, policy updates, and, with your consent, marketing messages (you may opt out at any time)
To detect fraud, maintain security, and comply with legal and regulatory requirements, including CMS Medicare marketing rules

3. How we share your information

We do not sell or rent your personal information. We may share it with:

Insurance carriers and their enrollment platforms, to quote and process applications you authorize
Service providers that operate our business (for example, CRM, scheduling, e-signature, telephone, and analytics providers), under contracts that limit their use of your data
Legal or regulatory authorities when required by law or to protect our rights
A successor business in the event of a merger or acquisition

SMS consent and phone numbers: Mobile phone numbers and SMS opt-in information will never be shared with or sold to third parties or affiliates for marketing purposes.

4. Cookies and tracking technologies

We use cookies and similar technologies, including Google Analytics and the Meta Pixel, to understand how visitors use the site and to measure advertising. You can manage cookie preferences through your browser settings.

5. Data security

We use administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or loss. No method of transmission or storage is 100% secure, so we encourage safe online practices.

6. Your privacy rights

Depending on your state of residence, including under the California Consumer Privacy Act, you may have the right to:

Access, correct, or delete your personal information
Opt out of marketing communications
Restrict certain processing of your information

To exercise these rights, contact us at info@livewiseinsurance.com or (213) 720-2323.

7. Third-party links

Our website may link to third-party sites, including carrier portals and Medicare.gov. We are not responsible for their privacy practices.

8. Children

Our services are intended for adults. We do not knowingly collect information from anyone under 18.

9. Changes to this policy

We may update this policy periodically. Changes will be posted on this page with an updated effective date.

10. Contact

LiveWise Insurance Services · El Segundo, CA · (213) 720-2323 · info@livewiseinsurance.com